Legal

Privacy Policy

Last updated 11 October 2026

This policy explains what personal data we collect when you use cognitiveprestige.com and the Cognitive Prestige service, why we use it, who receives it, and the rights you have.

1. Who is responsible

ÎI Ciocoi Alin, IDNO 1026600002014, Republic of Moldova, is the controller of your personal data. For any privacy question, write to ask@cognitiveprestige.com.

2. What we collect

• Account data: your email address and, if you give it, your name.
• Conversations: the messages you write and the answers the Service gives you.
• Checkout details: your name, email address and country of residence.
• Payment data: plan, amounts, dates, transaction references and payment status. Card payments are processed by maib; we may receive limited details such as the card type and a masked card number, never the full card number or security code.
• Technical data: IP address, browser and device information, and security logs, used to keep the Service secure and working.
• Waitlist: your email address, country, company name if you give it, and what you tell us you need.
• Newsletter: your email address and when you subscribed or unsubscribed, if you sign up on our blog or waitlist.
• Correspondence: what you send us by email.

3. Why we use it, and on what legal basis

4. Your conversations and AI

To answer you, your messages are sent to our AI model provider, which processes them on our behalf. We do not use your conversations to train AI models, and our provider’s commercial terms do not allow it to train its models on them. We do not sell your data and we do not use it for advertising.

5. Who receives your data

Only the providers that help us run the Service, under contracts that oblige them to protect it:

• Anthropic PBC (United States): the AI models that generate answers.
• Cloudflare, Inc. (United States): hosting, security and data storage.
• B.C. “Moldova Agroindbank” S.A. (maib) (Republic of Moldova): card payment processing.
• Google (Google Workspace): our business email.
• [Email delivery provider, if used]: sign-in codes and receipts.

We may also disclose data where the law requires it, for example to public authorities.

6. International transfers

Some providers are located outside the Republic of Moldova and the European Economic Area, mainly in the United States. Where the law requires it, these transfers are protected by appropriate safeguards, such as the European Commission’s Standard Contractual Clauses or the EU–U.S. Data Privacy Framework.

7. How long we keep it

• Account data and conversations: while your account is active. You can ask us to delete your conversations or your account at any time; deleted data is also removed from backups within [30] days.
• Waitlist entries: until we have contacted you about your place and you have decided, and no longer than 12 months, unless you become a client. You can ask us to delete them at any time.
• Newsletter: until you unsubscribe, using the link in any of our emails or by writing to us.
• Payment and accounting records: for the period required by tax and accounting law.
• Security logs: for a short period, only as long as needed to protect the Service.

8. Your rights

Depending on the law that applies to you, you can ask to access your data, correct it, delete it, restrict or object to its use, receive it in a portable format, and withdraw your consent at any time. Write to ask@cognitiveprestige.com; we will reply within the time limits set by law. You can also complain to the National Center for Personal Data Protection of the Republic of Moldova or, if you live in the EU or EEA, to the data protection authority of your country.

9. Security

We use encrypted connections (HTTPS), access controls and established infrastructure providers, and we keep the data we hold to a minimum. No system is perfectly secure, but we work to protect your data and, where the law requires it, we will inform you and the authorities of a breach.

10. Children

The Service is for adults. We do not knowingly collect data from anyone under 18.

11. Cookies

We use only strictly necessary cookies. See our Cookie Policy.

12. Changes to this policy

We will post any update on this page and, for significant changes, tell you by email.

13. Contact